Service Finder
Assistance for injured parties
Anyone can find themselves in an emergency situation or become the victim of violence. Here you will find an overview of what services you can turn to in different kinds of emergencies and what assistance and counselling you can access.
Services:
Addiction counseling
If you or someone else is affected by addiction, you can get help and advice from the addiction counseling service.
Apply for a special allowance for victims of imprisonment
Were you imprisoned in the GDR for at least 90 days and were therefore rehabilitated by a court? Then you can receive a special allowance for victims of imprisonment.
Apply for benefits for victims of state injustice in the former GDR who are still suffering from the health consequences today
If you were politically persecuted or became a victim of arbitrariness as a result of an administrative decision by an authority in the former GDR that was contrary to the rule of law and have suffered damage to your health, you may be entitled to receive compensation under certain conditions.
Apply for compensation under the Infection Protection Act because of child care
Your child is affected by a school or daycare closure and you can no longer work because of it? Find out here how you can be reimbursed for loss of earnings.
Apply for compensation under the Infection Protection Act for operating costs not covered
Have you had to close your business or practice due to an activity ban or quarantine? Here you can find information on how the reimbursement of ongoing non-covered operating costs takes place.
Apply for victim compensation
If you are entitled to compensation under the Victims Compensation Act, then you can apply for this from the relevant authority.
Compensation for vaccination damage
If you have suffered damage to your health as a result of a vaccination or other specific prophylactic measure, you are entitled to compensation under certain conditions.
Cross-border child abduction by one parent
Here you will find more information about your rights and obligations in the event of cross-border child abduction by a parent.
Display property offense
If you become aware of a property crime, regardless of whether you have been the victim or a witness, you can report it to the police online. This will inform the law enforcement authorities about the incident and the course of events.
Displaying hate and agitation online
If you have become aware of hate and hate speech online, regardless of whether you yourself have been harmed or witnessed it, you can report it to the police online. This will inform the law enforcement authorities about the incident and the course of events.
Equal Treatment Body for EU Workers (EU-GS)
The Equal Treatment Office for EU Workers provides comprehensive information on living and working in Germany in eleven EU languages.
File a criminal complaint
If you have become aware of a crime, whether you yourself have been harmed or have witnessed a crime, you can file a police report online.
Hunting - Game damage compensation - File a claim
Have you discovered game or hunting damage on your agricultural or forestry property? Then you are entitled to compensation under certain conditions.
National emergency numbers for medical emergencies
When it comes to health, there are two important telephone numbers in Germany, firstly 112 for emergencies and secondly 116 117 for the medical on-call service. You can find out which number is the right one in which case here.
Noise protection on federal highways and state roads - applying for reimbursement of expenses for necessary passive noise protection measures
If you are affected by traffic noise from a federal highway or state road, you can, under certain conditions, apply for reimbursement of expenses for necessary passive noise protection measures (installation of noise protection windows).
Political prisoners request support
The Prisoner Assistance Act opens up numerous assistance options for you as a victim to claim social compensation benefits. You must apply for these.
Press charges against others
If you have become aware of a criminal offense, regardless of whether you have been harmed yourself or have witnessed a crime, you can file a police report online. This will inform the prosecuting authorities about the event and the course of events.
Receiving emergency aid for Germans abroad
Germans who find themselves in an emergency situation during their stay abroad can contact the nearest German diplomatic mission abroad.
Rehabilitation of SED victims
If you were imprisoned during the SED dictatorship, you can be rehabilitated.
Report damage to property
If you become aware of damage to property, regardless of whether you have been the victim or a witness, you can file a police report online. This will inform the law enforcement authorities about the incident and the course of events.
Rescue services
Emergency rescue includes life-saving measures for injured or ill persons who are in danger of death or who are at risk of serious damage to their health.
Residence permit for temporary protection because of the war in Ukraine
If you have fled from Ukraine, you can receive a residence permit for temporary protection under certain conditions.
Show fraud offense
If you have become aware of a fraud offense, regardless of whether you have been victimized or witnessed it, you can file a police report online. This will inform the prosecution authorities about the event and the course of events.
Social security
Here you will find information about your rights and obligations in the area of social security, including in connection with pensions.
Take advantage of addiction counseling
Are you no longer able to control your use of drugs, alcohol, gambling or social media? Then addiction counseling centers can help you and your loved ones anonymously and free of charge, either on site or online.
War Victim Services
As an impaired person (so-called damaged person), you will receive, upon application, curative treatment for health damage that has been recognized as a consequence of an injury or has been caused by a recognized consequence of an injury.
War Victims Welfare
Here you will find information on war victims' welfare and how to apply for it.