Rights and Consumer Protection

What are your rights as a consumer? What does consumer protection mean? What options are available when a dispute cannot be resolved privately? Options range from out-of-court proceedings and dispute arbitration to criminal complaints and lawsuits

Please select the living situation or service you require on the left.

Services:

Receive information from the dipul portal (Digital Platform Unmanned Aviation)

The Digital Platform Unmanned Aviation (dipul) informs citizens about the use of drones in Germany and strengthens safety in air traffic.

Request information from the authorities from the National Infringement File in the Sea Fisheries Act

If you would like to know whether information on serious violations is stored about you in the National Violation File of the Sea Fisheries Act and you need this information for submission to an authority, you can submit an application for information from the authorities to the BLE.

Request self-disclosure from the national infringement file in the Sea Fisheries Act

If you would like to know whether information on infringements is stored about you in the national infringement file of the Sea Fisheries Act, you can submit an application for self-disclosure to the BLE.