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Handicraft: Arbitration board
Service Description
In order to avoid legal disputes between the crafts enterprise and the customer (consumer pursuant to Section 13 of the German Civil Code), the chambers of crafts have arbitration boards. These mediate in disputes arising from contracts for work and services between the owner of a craft enterprise and the client. The arbitration boards of the Chambers of Skilled Crafts and Small Businesses can be called upon by both clients (consumers pursuant to Section 13 of the German Civil Code) and skilled crafts businesses!
Who should I contact?
To the legal department of your responsible Chamber of Skilled Crafts.
Chamber of Skilled Crafts Erfurt:www.hwk-erfurt.de
Chamber of Crafts for Eastern Thuringia: www.hwk-gera.de
Chamber of Crafts for Southern Thuringia: www.hwk-suedthueringen.de
What deadlines do I have to pay attention to?
It is pointed out that neither warranty nor limitation periods are interrupted or suspended by this procedure.
Legal basis
Appeal
After contacting the relevant Chamber of Crafts in writing or by telephone, the application form will be sent.
What else should I know?
Copies of the application/appeal letter and required correspondence must be submitted.
Comments
It is advisable to make an appointment for the consultation in advance.
In the case of minor disputes with an amount in dispute of less than € 100.00, no conciliation shall take place.
Pursuant to § 8 of the Rules of Procedure, the conciliation proceedings shall take place exclusively in writing.
Author
The text was automatically translated based on the German content per DeepL.
Technically approved by
Chamber of Crafts Erfurt
Professionally released on
27.09.2019
Source: Zuständigkeitsfinder Thüringen (Linie6PLus)
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