Child helpline

Service Description

The children's emergency hotline can be reached at the nationwide number 0800/1110333 nationwide. It is aimed at all age groups. Here, children and young people can talk to qualified counselors about any problem they may have. If necessary (e.g. if accommodation is needed at short notice), they can also provide information about a counseling center nearby.
The nationwide toll-free telephone number can be reached Monday through Friday from 3 p.m. to 7 p.m. and is operated by the German Child Protection Association.

In addition to the Youth Welfare Officein your district or city, other contacts for concerns and needs are numerous counseling centers, such as the Child Protection Services and the Parenting, Marriage, Family and Life Counseling Centers.

In addition, the child and youth hotline of the Free State of Thuringia offers children and adolescents the opportunity to call at any time in a current crisis or problem to receive advice, help and information as a further low-threshold offer under the uniform and free telephone number 0 800 008 008 0 .

The telephone counselling service of the Christian churches is available nationwide, free of charge and around the clock, at the numbers 0800-1110111 and 0800-1110222.

Source: Zuständigkeitsfinder Thüringen (Linie6PLus)

Competent Authority

Landratsamt Saale-Holzland-Kreis - Jugendamt

Goethestraße 10
07607 Eisenberg

Goethestraße 12
07607 Eisenberg

Carl-von-Ossietzky-Straße 15a
07607 Eisenberg

Postal address
Post office box 1310
07602 Eisenberg
036691 70-433
036691 70-751
Opening times

Different office hours youth welfare office
Monday by appointment
Tuesday 8.30am-12.00pm 1.30pm-3.30pm
Thursday 8.30am-12.00pm 1.30pm-5.30pm
Friday by prior arrangement

Appointments can also be made outside of the above office hours if necessary.

Transport connection

Parking for visitors to the district office is in the castle courtyard.