Service Description

The rescue service is a public task of health care and hazard prevention.

The rescue service has the task of providing the population with medical services in line with demand and throughout the country and includes emergency rescue and (qualified) patient transport both on the ground and in the air.

Emergency rescue
Emergency rescue includes the performance of life-saving measures or measures to prevent serious damage to the health of emergency patients at the scene of an accident. The goal is to make the patient fit for transport and to transport him or her under professional care in rescue vehicles equipped for this purpose to a treatment facility suitable for further care.

Patient transport
(qualified) patient transport includes the transport of other sick, injured or needy persons who, according to medical assessment, require professional medical care or a specially equipped rescue vehicle during transport or who are expected to do so due to their condition.

Air Rescue
Air rescue includes the rescue service with air vehicles (rescue transport helicopter - RTH and intensive care transport helicopter - ITH). It complements/supports the ground-based rescue service and includes:

  • primary air rescue (emergency or initial care at the scene, making the emergency patient fit for transport and transport to the nearest suitable hospital),
  • secondary rescue (transport of medically treated patients from a hospital to a hospital more suitable for further treatment).

A (simple) ambulance ride is any other ride of a sick person, e.g. by cab.
It is not part of the rescue service!

special notes for kreisfreie Stadt Erfurt

The employees are, among other things, the contact persons for questions regarding the billing of services of the fire department and the rescue service that are subject to costs and fees and for the processing of appeals for cost and fee notices.

Source: Zuständigkeitsfinder Thüringen (Linie6PLus)

Competent Authority

Landeshauptstadt Erfurt, Stadtverwaltung - Amt für Brandschutz, Rettungsdienst und Katastrophenschutz

Visiting address
St.-Florian-Straße 4
99092 Erfurt

99111 Erfurt
0361 655-5001
0361 655-5009
Opening times
Monday 08:30 - 12:00 and 13:30 - 15:00 Tuesday 08:30 - 12:00 and 13:30 - 15:00 Wednesday 08:30 - 12:00 Thursday 08:30 - 12:00 and 13:30 - 15:00 Friday 08:30 - 12:00
Transport connection