Passenger rights

Service Description

Passenger rights

Have you already been affected by delays and cancelations? As a passenger traveling by plane, train, ship or bus in the EU, you enjoy certain rights .

Find out more at:

Rights of air travelers

Rights of rail travelers

Rights of bus passengers

Rights of passengers traveling by ship

Package tours and timeshare

Are you thinking of buying vacation rights or a membership in a vacation club? Or would you like to go on a package tour?

In both cases there are EU regulations . Here you can find out what you need to know before signing the contract and how to deal with any problems that may arise later:

Package holidays and linked travel arrangements

Vacation rights and contracts for long-term vacation products

Source: Zuständigkeitsfinder Thüringen (Linie6PLus)

Competent Authority

Your Europe Portal (Europäische Kommission)

Postal address
10117 Berlin, Stadt
Remark: European Commission DG Internal Market, Industry, Entrepreneurship and SMEs Service Center for the Internal Market B-1049 Brussels BELGIUM