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Apply for replacement of damaged or destroyed aids

Service Description

The agricultural employers' liability insurance association (LBG) insures you against accidents at work and commuting accidents as well as occupational illnesses. If an aid you are using is damaged or lost in an accident at work, the agricultural employers' liability insurance association will compensate you for the damage.
The following, for example, are considered aids

  • prostheses
  • orthopaedic footwear
  • support corsets
  • wheelchairs
  • walking sticks
  • spectacles
  • hearing aids.

It does not matter for what reason you need the aid.

If your aid is damaged, you can claim reimbursement of the repair costs.

If the aid has been destroyed or lost, the Landwirtschaftliche Berufsgenossenschaft will cover the cost of a new aid. The new aid must correspond to the previous aid in terms of its features, function and price.

The aim is for you to be able to use your aid again as if the accident at work had not happened ("in rem restitution"). The agricultural employers' liability insurance association will reimburse the actual damage incurred.

Compensation is not possible for luxury versions of aids that serve to decorate and adorn the person affected.

Process flow

The German Social Accident Insurance Institution for the agricultural sector will cover the costs of repairing or replacing your medical aid on application.

Submit the application informally by post or upload the documents online via the SVLFG portal.

Application by post:

  • Send the required documents to the Social Insurance for Agriculture, Forestry and Horticulture, stating your insurance number.

Upload application:

  • If necessary, register on the service portal of the Social Insurance for Agriculture, Forestry and Horticulture. When you register, you will receive your personal access data by post.
  • Log in to the service portal.
  • Upload the required documents via the mailbox function and send them off.

Once the investigations have been completed, you will receive feedback on the assumption or reimbursement of costs by the German Social Accident Insurance Institution for the agricultural sector.

Requirements

The agricultural employers' liability insurance association will pay for your damaged or lost aid under the following conditions:

  • There was an accident at work:
    • an external force acting on the person,
    • damaging,
    • temporary event
    • during an activity insured under agricultural accident insurance
  • Your equipment was damaged or lost in the accident at work.
    • You do not necessarily have to have been using aids. For example, reading glasses carried in your breast pocket may have been damaged in the accident.
    • However, the aid must have been worn on the body as intended.
  • There must be proof of the accident
    • for example, accident report by the employer

Which documents are required?

  • Request
  • Invoice for the damaged or lost aid
  • Cost estimate for the new aid
  • Invoice for the new aid or repair invoice
  • Notification of the accident at work by the employer

What are the fees?

There are no costs.

Processing duration

Processing Time: 2 - 4 Weeks

Legal basis

Applications / forms

  • Appeal

For detailed information on how to lodge an objection, please refer to the decision of the Landwirtschaftliche Berufsgenossenschaft.

  • Legal action before the social court

Appeal

Forms available: No
Written form required: No
Informal application possible: Yes
Personal appearance required: No

Online services available: No

Further Information

Author

Forwarding service: Deep link to the original portal

Social Insurance for Agriculture, Forestry and Horticulture (SVLFG)

The text was automatically translated based on the German content.

Technically approved by

Federal Ministry of Labor and Social Affairs (BMAS)

Professionally released on

16.02.2022

Source: Zuständigkeitsfinder Thüringen (Linie6PLus)

Competent Authority

Sozialversicherung für Landwirtschaft, Forsten und Gartenbau (SVLFG)

Address
Weißensteinstraße 70-72
34131 Kassel, documenta-Stadt

Postal address
34105 Kassel, documenta-Stadt
Telephone
+49 561 785-0
Remark: Call times: Monday 08:00 16:00 Tuesday 08:00 16:00 Wednesday 08:00 16:00 Thursday 08:00 16:00 Friday 08:00 13:00 and by appointment
Fax
+49 561 785219006
E-Mail
Contact us
WWW
Website of the Social Insurance for Agriculture, Forestry and Horticulture (SVLFG)
DE-Mail
poststelle@svlfg.de-mail.de
Opening times

Monday 08:00 - 16:00
Tuesday 08:00 - 16:00
Wednesday 08:00 - 16:00
Thursday 08:00 - 16:00
Friday 08:00 - 13:00
and by appointment

Further Authorities