You can apply to clarify your pension account online without registering, online with registration or in writing.

Apply for clarification of your pension account online and without registration:

• Go to the Deutsche Rentenversicherung website and click on "Online services".
• Select "Online services without registration" in the drop-down menu and click on "Submit applications".
• On the initial page of the application wizard under "My request concerns...", select "The insurance account".
• On the next page, select "My insurance account has not yet been clarified (initial account clarification)".
• You will be supported electronically when completing the form and explanations and notes will be displayed.
• Depending on the answers you give, you will be informed of additional questions to be answered or forms to be completed. If necessary, attach supporting documents in accordance with the instructions.
• Send these documents to your pension insurance provider. It is not yet possible to upload documents or send them electronically, so the documents must be sent by post.
• At the end of the account clarification process, you will receive a notice of assessment from your pension insurance provider. This will list all the periods recorded for you.

Apply for clarification of your pension account online and with registration:

• Go to the Deutsche Rentenversicherung website and click on "Online services".
• Select "Online services with registration" from the drop-down menu. Now either register:
  • with your identity card (eID) or your residence permit (eAT) with activated online ID function or
  • your electronic signature card.
• Once you have registered, click on "Submit applications".
• On the initial page of the application wizard under "My request concerns...", select "the insurance account".
• On the next page, select "My insurance account has not yet been clarified (initial account clarification)".
• You will be supported electronically when completing the application for account clarification and explanations and notes will be displayed
• Depending on the answers you give, you will be informed of additional questions to be answered or forms to be completed. Enclose any supporting documents in accordance with the instructions.
• Send these documents to your pension insurance provider. It is not yet possible to upload documents or send them electronically, so the documents must be sent by post.
• At the end of the account clarification process, you will receive a notice of assessment from your pension insurance institution. This will list all the periods recorded for you.

Request clarification of your pension account in writing:

• In view of the complicated legal matter, you should apply for account clarification directly at one of the information and advice centers of Deutsche Rentenversicherung.
• Compile the documents required for the application and make an appointment.
• During the consultation, your application for account clarification is usually recorded electronically and forwarded online.
• After your application has been reviewed, you will receive a separate assessment notice on the recognition of the insurance periods.

Note: The assessment notice determines recognized periods according to the current legal situation. If the legislator changes the legal basis before the actual start of pension payments, this may mean that notifications have to be adapted to the new legal basis.