Problems with offices and institutions

Service Description

Many people are afraid of dealing with authorities and institutions. They often come into contact with notices, are dissatisfied or cannot find their way around the "jungle of authorities" at all or only inadequately. For this reason, some cities and municipalities have set up a citizens' advisoryservice to which citizens seeking help can turn.

The citizens' advisory service will help you if you need to clarify or settle something with a public institution. It acts as an intermediary between you as a citizen and the administration and other authorities and institutions.

special notes for District-free City Erfurt

Source: Zuständigkeitsfinder Thüringen (Linie6PLus)

Competent Authority

Landeshauptstadt Erfurt, Stadtverwaltung - Bürgerbeauftragte

Visiting address
Fischmarkt 1
99084 Erfurt

99111 Erfurt
0361 655-1005
0361 655-1009
Opening times
Monday 09:00 - 12:00 Tuesday 09:00 - 12:00 and 13:30 - 17:00 Thursday 10:00 - 12:00 and 13:00 - 14:30
Transport connection
3, 4, 6