Get IT service provider approved for EMCS message exchange

Service Description

If you, as an economic operator, want to transport certain untaxed products, for example alcohol and alcoholic goods, tobacco products or energy products, you need a special permit and registration to participate in the computerised Excise Movement and Control System (EMCS). You record the various transport steps in the system and exchange messages with customs.
IT service providers can carry out the message exchange for you in the IT procedure EMCS. The IT service providers then provide the software required for the message exchange.
To commission an IT service provider, you need approval from the General Directorate of Customs. You must submit an application for this.
The IT service provider must be approved by the Directorate General of Customs. Please note that the IT service provider cannot act as your legal representative vis-à-vis the customs administration.


Source: Zuständigkeitsfinder Thüringen (Linie6PLus)

Competent Authority

Generalzolldirektion (GZD), Service Desk Zoll (Anwenderfragen)

Postal address
Post office box 100761
01077 Dresden, Stadt
Telephone
+49 800 8007-5452
Telephone
+49 228 303-26090
Fax
+49 228 303-97925
DE-Mail
auskunft-zoll.gzd@zoll.de-mail.de
Opening times

Call times:

Monday 08:00 a.m. - 5:00 p.m.

Tuesday 08:00 - 17:00

Wednesday 08:00 - 17:00

Thursday 08:00 - 17:00

Friday 08:00 - 17:00

Further Authorities

Generalzolldirektion (GZD), Direktion II Stammdatenmanagement
Postal address
Post office box 100761
01077 Dresden, Stadt
Fax
+49 35144834 449
Generalzolldirektion (GZD), Zentrale Auskunft Zoll
Address
Carusufer 3 - 5
01099 Dresden, Stadt
Telephone
+49 228 303-26020
Telephone
+49 228 303-26030
Telephone
+49 228 303-26040
Fax
+49 228 303-97924
DE-Mail
auskunft-zoll.gzd@zoll.de-mail.de