You can apply for payment relief online or by post to the Künstlersozialkasse.

Online application:

• Call up the online form on the federal portal verwaltung.bund.de. This will guide you step by step through the necessary information, which you can enter electronically.
• Note: You will need a valid ELSTER certificate to log in to the online form. Alternatively, you can use your electronic ID document.
• You will need around 20 minutes to complete the online application.
• First enter your personal details, including your insurance number. You will find this on the letter from the Künstlersozialkasse in the top right-hand corner.
• On the next page, you can then select which application for payment facilitation you would like to submit.
• You must then provide information about your application and upload documents if necessary.
• Additional information is also possible.

Application by post:

• Let the Künstlersozialkasse know which payment facilitation you would like to apply for.
• In your informal letter, please suggest a monthly installment amount or a date for settling the arrears.
• Please also state your insurance number. This can be found at the top right of the letter from the Künstlersozialkasse.
• Please respond to any queries as soon as possible.

At the end of the procedure, you will receive a notification by post.