Contact the Künstlersozialkasse with your information request online, by post or by telephone.

Online notification:

• Call up the online form on the federal portal verwaltung.bund.de. This will guide you step by step through the necessary information, which you can enter electronically.
• Note: You will need a valid ELSTER certificate to log in to the online form. Alternatively, you can use your electronic ID document.
• It will take you about 10 minutes to complete the online application.
• First enter your personal details, including your insurance number. You will find this on the letter from the Künstlersozialkasse in the top right-hand corner.
• On the next page, you can select which information or documents you require.

Notification by post:

• Let the Künstlersozialkasse know what information or documents you require.
• Please also state your insurance number. You will find this in the top right-hand corner of the letter from the Künstlersozialkasse.

The Künstlersozialkasse will send you the requested information in writing.

Notification by telephone:

• Please have your insurance number ready. You will find it in the top right-hand corner of the letter from the Künstlersozialkasse.
• Call the Künstlersozialkasse.
• Tell the Künstlersozialkasse what information or documents you need.
• As a rule, you will receive the requested information immediately verbally.
• If you also need the information in writing, it will be sent to you by post after the telephone call.
• If it is not possible to obtain information by telephone immediately, the Künstlersozialkasse will either call you back or send you the requested information in writing.