Service Finder
Send inquiries to the Luftfahrt-Bundesamt
Service Description
Do you have any questions or comments on the scope of duties of the Luftfahrt-Bundesamt (LBA)? Then contact the LBA.
You can submit your questions using the online form.
Process flow
You can ask questions about the LBA's area of responsibility preferably online:
- Open the contact form here on the federal portal, which you can use to contact the LBA. The form will guide you step by step through the required information.
- You can optionally upload documents as a file.
- Submit your request.
- Alternatively, you can print out the completed form and send it to the LBA by post.
- The LBA will check your request and contact you if anything is unclear or if any information or documents are missing.
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The LBA will answer your request.
Requirements
No prerequisites apply.
Which documents are required?
You do not need to submit any documents.
What are the fees?
There are no costs.
What deadlines do I have to pay attention to?
There is no deadline.
Processing duration
Processing Time: 3 DaysThe average processing time is 3 days. The LBA will provide information on the status of processing on request. An interim message must be sent to senders if it is not possible to reply within 2 weeks.
Legal basis
- Act on the Regulation of Access to Federal Information (Freedom of Information Act - IFG)
- Act on the Improvement of Health-Related Consumer Information (Consumer Information Act - VIG)
- Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91
- Regulation (EC) No 1107/2006 of the European Parliament and of the Council of 5 July 2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air
- Regulation (EC) No 1008/2008 on common rules for the operation of air services in the Community
- Regulation (EC) No 2111/2005 on the establishment of a Community list of air carriers subject to an operating ban within the Community and on informing air transport passengers of the identity of the operating air carrier, and repealing Article 9 of Directive 2004/36/EC
Applications / forms
- There is no legal remedy.
Further Information
Author
Luftfahrt-Bundesamt (LBA)
The text was automatically translated based on the German content.
- Information in response to written or verbal inquiries from the public to the Federal Office of Civil Aviation Issue
Remark: Display of performance in the source portal
Technically approved by
Federal Ministry for Digital and Transport Affairs (BMDV)
Professionally released on
19.09.2024
Source: Zuständigkeitsfinder Thüringen (Linie6Plus)
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