Service Finder
File a complaint about working conditions
Service Description
On the basis of the complaint/notification submitted regarding obvious grievances in a company, the company in question is subjected to an inspection. The occupational health and safety organization and the risk assessment are checked on site, and the necessary documents are requested from the employer.
Process flow
- Receipt of complaint online
- Not online: Follow-up action by the authority
- Request for the risk assessment and the information on which it is based.
- Review
- Inspection notice to employer, if necessary, with subsequent demands and setting of deadlines
- On-site inspection
Who should I contact?
Contact the locally responsible regional inspectorate of the TLV's Division 6 Occupational Safety and Health.
Requirements
The prerequisite is obvious grievances about working conditions in companies / establishments about which employees / those affected by them would like to complain in order to bring about an improvement in the situation.
Which documents are required?
A complaint (informal) can be made by telephone, e-mail or in writing. The following information is required for processing:
- Information about the employer
- Information on grievances regarding working conditions
What are the fees?
Neither fees nor expenses are incurred by the complainant. Only in the event of actual deficiencies on the part of the employer can fees and expenses be incurred in the case of orders, etc. Fees and expenses may arise.
What deadlines do I have to pay attention to?
There are no deadlines for receiving a complaint.
Processing duration
The request for the risk assessment and its underlying information will be made 1 week from receipt of the complaint.
What else should I know?
Employees are entitled to make suggestions to the employer on all matters relating to safety and health at work. Therefore, discussion with the employer should be sought first.
If there is no solution, the Thuringian Regional Office for Consumer Protection, Occupational Safety Department also accepts confidential reports. The regional inspectorate locally responsible for the company's headquarters will deal with the matter.
Author
The text was automatically translated based on the German content.
Technically approved by
Thuringian Ministry of Labor, Social Affairs, Health, Women and Family Affairs
Professionally released on
28.09.2022
Source: Zuständigkeitsfinder Thüringen (Linie6Plus)
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